Editorial group Orange, publishers of Mercado de Convenciones magazine, or Conventions Market magazine, did a survey of their reader base, made up mostly of businesspeople, directors and decision-making leaders in event organization, to find out which hotels stood out as being the best for events.
The study was also directed towards people who organize business meetings, conventions, seminars, expositions, and incentive, business and pleasure trips; among them were members of the American Express Corporate Meeting Card and professional Meeting Planners and Travel Managers of Mexican and International companies.
Professional convention and congress organizers (PCOs), organizers of fairs and expositions (B2B and B2Cs), presidents of travel agencies and Destination Management Companies (DMCs) and service providers also shared their opinion in the survey.
After analyzing the results, according to a recent letter from General Director of Orange Renato Sandoval Martín to Casa Velas General Director Pierre Bonin, Casa Velas was chosen for the fourth year as one of the Top 20 Small Luxury Hotels for Meetings in Mexico 2011.
The survey covered only Five Star, Grand Tourism and special-category hotels. The hotel and its facilities were evaluated on: number and condition of the rooms, conference spaces, furniture and audiovisual equipment, conference capacity and condition of the business center, common areas for events, condition of common areas and general maintenance of the hotel.
Accessibility for differently-abled attendees, condition of the golf course, Spa services and the gymnasium were also taken into consideration.
Food and Beverages were rated on presentation, price versus quality and condition of the dining facilities.
With regard to the quality of service offered, the Sales Department, Groups and Conventions and Reception were evaluated, as well as the managers and wait staff and the general ability to respond to Food and Beverage and event-setup emergencies.